How to Reset Netflix on Samsung TV

Netflix has become an integral part of our entertainment routines, offering a vast array of shows and movies at our fingertips. However, technical glitches can occasionally disrupt this seamless experience. If you’re a Samsung TV user encountering issues with your Netflix app, fear not. In this guide, we’ll walk you through the step-by-step process of resetting Netflix on your Samsung TV, ensuring a smooth and enjoyable streaming experience.

Step 1: Accessing the Smart Hub

Getting started with the reset process involves navigating through your TV’s Smart Hub. This central hub houses all your installed applications, including Netflix.

Power up your Samsung TV and ensure it’s connected to the internet.

Use your remote control to access the Smart Hub by hitting the ‘Smart Hub’ button.

Within the Smart Hub, locate the Netflix app among your installed applications.

Access the Smart Hub

Step 2: Removing Netflix from Your TV

Once inside the Smart Hub, it’s time to bid farewell to the Netflix app temporarily. Removing it will clear cached data and stored settings.

Highlight the Netflix app using your remote.

Press and hold the ‘Enter’ button until a menu appears.

Choose the option to remove or delete the Netflix app.

Confirm your decision to uninstall the app.

Step 3: Power Cycling Your Samsung TV

With Netflix now off your TV, a power cycle is in order to complete the reset process effectively.

Turn off your Samsung TV using the remote control.

Unplug the TV from the power source.

Allow at least 5 minutes for any residual power to dissipate.

Plug the TV back in and turn it on.

Step 4: Reinstalling Netflix on Samsung TV

Having completed the power cycle, it’s time to reintroduce Netflix to your Samsung TV.¬†Reinstalling¬†ensures you have the latest version of the app with any available updates.

Return to the Smart Hub using your remote.

Select the ‘Search’ option and type ‘Netflix’ using the on-screen keyboard.

Find the Netflix app and reinstall it.

Once installed, open the app and log in with your Netflix credentials.

Search for Netflix

Step 5: Confirming the Reset

After reinstalling Netflix, take a moment to ensure the reset was successful. Check for the resolution of performance issues or error messages.

Navigate through the Netflix library to ensure smooth navigation.

Play a video to verify that streaming occurs without interruptions.

By diligently following these steps, you’ve successfully reset Netflix on your Samsung TV, providing a fresh start for optimal streaming experiences. If issues persist, consider checking for firmware updates on your TV or reaching out to Samsung customer support for further assistance.


Mastering the art of resetting Netflix on your Samsung TV is crucial for maintaining an uninterrupted streaming experience. With this guide, you can troubleshoot common issues and get back to enjoying your favorite content without a hitch. Resetting Netflix becomes a straightforward process with these simple steps, ensuring that technical glitches won’t stand between you and your binge-watching sessions.


How often should I reset Netflix on my Samsung TV?

It’s not necessary to reset Netflix on your Samsung TV regularly. Resetting is typically done as a troubleshooting measure when you encounter performance issues, frozen screens, or error messages. If you’re experiencing no problems with your Netflix streaming, there’s usually no need to reset. However, if issues arise, following the steps in this guide can help resolve them.

Will resetting Netflix on my Samsung TV delete my viewing history?

No, resetting Netflix on your Samsung TV will not delete your viewing history. When you reinstall the Netflix app, your account information, including your viewing history and preferences, is retained. The reset process primarily clears temporary data and cached files, improving the app’s performance without affecting your personal data.

What should I do if resetting Netflix doesn’t resolve the issues on my Samsung TV?

If resetting Netflix doesn’t resolve the issues on your Samsung TV, there are a few additional steps you can take. First, ensure that your TV’s firmware is up-to-date by checking for any available updates. You can also try uninstalling and reinstalling the Netflix app again. If problems persist, it’s advisable to contact Samsung customer support for further assistance. They can provide specific guidance based on your TV model and the nature of the issues you’re facing.

Similar Posts

Leave a Reply

Your email address will not be published. Required fields are marked *